How to Lead Your Direct Sales Team Without Losing Your Time, Sanity, or Boundaries
Hi friend! Welcome back to the Passports, Profits and Pixie Dust. I’m Lindsay Dollinger—high school Spanish teacher, dog mom, world traveler, and direct seller helping women build businesses the right way so they can earn more, live more, and travel more.
Now that we’ve gotten introductions out of the way… let’s dive in!
Listen in to the episode of the podcast here:
https://pod.co/the-social-selling-sisterhood/two-team-tips-biz-tip-thursday
🎙 Today’s Quick Biz Tip: If You Want a Strong Team, You MUST Have Boundaries
I’m popping in with another short and sweet Biz Tip Thursday—yes, from the car again, because car rides are apparently my new creative space. 🙃
Today we’re talking about something that can completely make or break your team culture and your long-term success:
👉 Setting boundaries and teaching your team to be independent from day one.
This might sound simple… but it’s one of the biggest mistakes I see new leaders make.
Let’s break it down.
⭐️ Why Boundaries Matter So Much as You Grow a Team
When you start building a team—maybe your first teammate or your 50th—your instinct is often to help everyone with everything.
You want your team to succeed.
You want to be supportive.
You want to be a great leader.
But here’s the hard truth:
If you immediately answer every question for your team, you’re training them to rely on you instead of learning how to run their own business.
And once you establish that pattern?
It’s VERY hard to break.
Instead of leading a team…
You become tech support, customer service, your company’s help desk, and Google all rolled into one.
And that is NOT sustainable as your team grows.
✔️ What Good Leadership Looks Like Instead
A strong leader doesn’t hand over every answer.
A strong leader…
✨ Points teammates to resources
✨ Shows them where to find answers
✨ Teaches them to problem-solve
✨ Helps them build confidence + independence
✨ Protects their own time
✨ Models healthy boundaries
Your job isn’t to carry your entire team.
Your job is to show them how to carry themselves.
📚 Teach Your Team Where to Find Information
This is a HUGE opportunity to streamline your leadership.
Most teams (including mine) have:
- A new stylist onboarding process
- A team Google Doc or resource hub
- A pinned post section
- A searchable Facebook group
- A back office full of company resources
- Team training videos
- Graphics libraries
- Docs that walk people through the basics
So when someone messages you with a question like:
❓ “How do I close a party?”
❓ “Where do I find ____?”
❓ “How do I enroll someone?”
You have two choices:
❌ Option 1: Write out the whole answer every time
This feels helpful short-term… but long-term? It burns you out AND trains your team to depend on you.
✔️ Option 2: Direct them to an existing resource
Example:
“Great question! Here’s the step-by-step document that walks you through closing a party. You can find this any time in the back office under ___.”
Not only does this save you time…
It teaches them where to look next time.
And guess what?
They start answering their OWN future questions faster.
🔍 Use the Search Bar—Yes, Really
Our team has done this for years and it’s a game changer.
When someone asks a question that’s been answered before, we simply respond:
“Try searching the word ___ in this group! There are some great posts on this.”
This helps people:
- Think critically
- Learn the system
- Find answers fast
- Build confidence
- Stop relying solely on you
Eventually, your team becomes MORE self-led… which is exactly what you want.
📱 Group Chats Are Your Friend (With Rules!)
As our team grew, we created group chats for each “leg” of the team.
This allows teammates to:
- Help each other
- Share quick tips
- Answer common questions
- Talk through simple issues
- Build community
But here’s the important part:
You MUST set boundaries.
Let them know:
- When the chat should be used
- What kinds of questions belong there
- What should NOT go in the group chat
- Quiet hours so people are not blowing up phones at midnight
Group chats are incredible tools—when you set expectations from the start.
🛑 You Need Boundaries Around Your Own Time Too
Listen…
You are a human being.
You do NOT need to be available 24/7.
My notifications turn off at 9 PM.
My apps shut down.
I don’t respond to messages until after the school day the following day.
Why?
Because:
- I am not teaching my team to expect 5 AM responses.
- I am not sacrificing my mental health for my business.
- There is NO such thing as a nail polish emergency.
- I want to model healthy business habits.
When your team sees you honoring your boundaries, they will honor them too.
And they will feel empowered to set their own.
🌱 Boundaries Change Your Whole Business
Here’s what happens when YOU have clear boundaries and systems:
✨ Your team becomes more confident
✨ You feel less overwhelmed
✨ You have more time to grow your OWN business
✨ Your leadership energy improves
✨ Your team sees you as calm + capable
✨ People are more willing to build teams themselves
Because what stops many people from wanting a team is the fear of:
“I don’t want to deal with all the extra work.”
Your job as a leader is to model ease, not chaos.
Systems + boundaries = recruiting becomes easier.
💛 Final Thoughts: Lead With Clarity, Not Exhaustion
Teach your team where to find answers.
Set boundaries around your time.
Use group chats intentionally.
Point people to existing resources.
Don’t train your team to be dependent on you.
Leadership becomes SO much more joyful and sustainable when you take control of your time and your systems.
You’ve got this, friend.
And if you’re loving these Biz Tip Thursday quick episodes, let me know! I’m recording them on my drives and loving the simplicity.
🎉 Want more?
If this blog resonated with you, please screenshot it, share on stories, and tag me! And don’t forget to leave a 5-star rating and review—it means the world to me.
Have an amazing week, friend. 💛